Documentation

The Solution Guide.
Set it up. Then use it.

Everything about BPMSquare in one document: what to switch on first, how each module works, and where the numbers come from. Written step by step, with real screens.

7 chapters 240 pages Real screens Step by step Free to download
Start here

Chapter 1 tells you what must be set up, in three tiers.

Must have. Without these the workspace will not work. Each one says what breaks if you skip it and how to check it worked.
Nice to have. It works without them, but is noticeably better with them. What you lose is stated.
Optional. Integrations, connectors and extras that only some companies need.
A setup order. One numbered run through all three tiers, in the order a consultant would do them.
The chapters

Read it whole, or take the chapter you need.

1

Setting up your workspace

What must be set before anything works, what makes it better, and what is optional. Step by step, with the setup order.

85 pages

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Step by step: People and roles, Custom fields

2

Sales and tenders

Deals, quotations, standard quotes, sales orders, invoices, RFQs, tenders, contract projects and buy-out.

44 pages

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Step by step: Pipeline and deals, Quotations, Standard quotes, Sales orders, Invoices, RFQs and supplier replies, Tender management, Contract projects

3

Service

Cases, AMC contracts, work orders, dispatch, technicians and assets, from first call to final invoice.

16 pages

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Step by step: Cases, Inspection reports, Assets, Work orders, Dispatch, Technicians

4

Workforce

Punching, kiosk, live board, corrections, roster, leave, overtime, projects and the monthly summary.

28 pages

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Step by step: Punch app, Roster and shifts, Leave and overtime, Live board and monthly summary, WFM projects and costing

5

Marketing

Audiences, email, newsletters, journeys, events, buying signals, leads and results, with consent.

32 pages

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Step by step: Marketing, Email and Intelligence, Leads

6

Platform and master data

Dashboard, accounts, contacts, products, inventory, employees, analytics, Data Workbench and more.

36 pages

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Step by step: Dashboard and Assistant, Accounts, Contacts, Products, Inventory, Employees, Reports and Talk to data, Data Workbench

7

AI automation

Ready-made agents that watch your workspace and suggest the next step. Tender Watch finds tenders at risk of missing their bid end date. Attendance Anomalies finds patterns a daily list hides. They only suggest: a person approves everything that reaches someone.

12 pages

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Step by step: AI automation

Screens in the guide come from a demonstration workspace. Company, customer and employee names are fictional. Names and button words may be refined as the product improves; if a word on your screen differs slightly, look for the same idea nearby.
Integration guide

Connecting other systems? Start here.

For developers and consultants: the REST API, the change feed and signed webhooks, connectors to your ERP, the integration middleware and Data Workbench. Same layout as the Solution Guide.

Download the Integration Guide (PDF, 120 pages, 3.3 MB) Browse the API documentation

1

Overview and security

What you can connect, which surface to use, keys and scopes, and what a key can never reach.

10 pages

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2

REST API

Every endpoint: requests, responses, filters, aggregates and errors.

51 pages

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3

Change feed and webhooks

Keep other systems in step: the ordered change log and signed push, with code to verify it.

13 pages

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4

Ask and MCP

Question in, rows out. And how an AI assistant reads your workspace safely.

11 pages

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5

Connectors and middleware

Dynamics 365, SAP S/4HANA, ePROMIS, Gmail, Slack and more. Links, mapping, monitor and resync.

16 pages

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6

Data Workbench

Import, export and bulk update from spreadsheets, with the Record ID rule.

8 pages

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7

Recipes

Four end-to-end examples with code, each ending in a check that it worked.

14 pages

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Rather see it than read it?

Twenty minutes on a live workspace. Your use case.