Guides / Service

Invoices, step by step

Invoices bill an account, either entered by hand or filled in from an approved quote. Track each one from Draft to Paid.

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Create an invoice

When you bill a customer by hand.

1

Click + New Invoice

On the Invoices page, top right. From approved quote at the top of the form fills everything in from a quote. Leave it on — Manual entry — to type it yourself.

The Invoices page with + New Invoice marked 1
2

Choose the Account

Required. Contact, Issuing entity and Due date sit beside and below it.

The Account list on the New Invoice form, marked 2
3

Type the line Description

Under Line items. It is required. Use + Add line for more lines.

The Description field of Line 1, marked 3
4

Set the Qty

Next to UOM.

The Qty field marked 4
5

Set the Rate (₹)

The line subtotal shows under the lines.

The Rate (₹) field marked 5
6

Set the Discount type

Percent or Fixed amount, then the amount in the box beside it.

The Discount type list marked 6
7

Click Save

Save creates the invoice. Notes and Terms are optional and sit above the buttons.

The Cancel and Save buttons, Save marked 7
The form has no tax field. The invoice page has a Line VAT choice for each line.

Check an invoice and send it

When a draft is ready to go to the customer.

1

Read the status tiles

Draft, Sent, Partial, Paid and Overdue each show a total and a count of invoices.

The five status tiles on the Invoices page, marked 1
2

Click Open → on the invoice

Each row shows the reference, account, status, total, balance due and issue date.

An invoice row marked 2
3

Click the Lines tab

The number on the tab is the number of lines. Total, Paid to date and Balance due are above the tabs.

The Lines tab marked 3, with the Total, Paid to date and Balance due cards above
4

Check the line items

Each line has a description, unit, quantity, rate and amount. The total is under the table.

The Line items table, marked 4
5

Click the Payments tab

Payments are recorded here once the invoice has been sent.

The Payments tab marked 5
6

Read the Payment history

On a draft it says Mark the invoice as sent before recording a payment.

The Payment history panel of a draft invoice
7

Click Email invoice

The Email tab opens with the recipient, a subject and a message to check before sending.

The Email invoice button marked 7
8

Open the … menu

The menu offers Edit, Print / PDF, Mark as sent (without emailing), Adapt fields and Delete.

The ... button next to Email invoice, marked 8
The open menu with Edit, Print / PDF, Mark as sent (without emailing), Adapt fields and Delete

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