Guides / Sales

Leads, step by step

Capture an enquiry, find it by status, and turn it into a deal. Each step shows the exact button to click.

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Add a lead

Do this when an enquiry arrives and you want to keep track of it before it becomes a deal.

1

Click + New Lead

The button is at the top right of the Leads list. A small window opens on top of the list.

The Leads list with the + New Lead button marked
+ New Lead.
2

Start typing in Account

Type part of the company name. Matching accounts appear under the field.

The New lead window with the Account field marked and Crompton typed
Account.
3

Click the account in the list

The name moves into the field. Use the small × to pick another one.

The suggested account Crompton Greaves marked under the Account field
The suggested account.
4

Type the Title

Say what the enquiry is about in a few words.

The Title field marked with Motor rewinding enquiry typed
Title.
5

Choose the Source

The list has Direct, OEM Referral and AMC.

The Source list marked and set to OEM Referral
Source.
6

Click Save

Cancel closes the window without saving.

The Save button marked in the New lead window
Save.

Find a lead and turn it into a deal

Do this when a lead is ready to be worked as a sales deal.

1

Click a status

The buttons at the top are New, Inspecting, Quoted, Won and Lost, each with a count. The list shows only that status.

The status buttons with Inspecting marked
The Inspecting button.
The list showing only the three Inspecting leads
The list after the click. Clear removes the filter.
2

Type in Search lead title or account...

Use it with a status or alone.

The search box marked with Crompton typed
The search box.
3

Click Filter

The list updates to the matches.

The Filter button marked beside the search box
Filter.
4

Check the Status

The status shows as a tag on the row. This list has no control to change it.

The Status tag marked on the first row
The status tag.
5

Click → Deal

One click creates a deal from the lead and opens the deal page. The button reads Converting… while it works. If it fails, a short message appears under the button. This guide does not click it.

The Deal button marked at the end of the first row
→ Deal.

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