Guides / Sales

RFQs and supplier replies, step by step

Ask suppliers for a price on items you cannot price yet. Each supplier gets an email and a reply link, you compare the answers and award each line.

Want the full chapter? Solution Guide, chapter 2: Sales and tenders (PDF) · All documentation

Send an RFQ

The form is filled here only to show it. Nothing was sent.

1

Click + New RFQ

The button is at the top right of the RFQs list.

RFQs list with New RFQ highlighted
New RFQ.
2

Click Title

Name the request. "Ask suppliers for a price on items you can't price yet. Each supplier gets their own email, reply link and reply sheet."

New RFQ form with the title field highlighted
Title.
3

Click the item line

Under Items to price pick an item from the catalogue or choose Free-text item, then enter the description, Qty and unit. + Line adds another.

Item line with description highlighted
An item to price.
4

Tick the suppliers

Under Suppliers to ask search and tick each supplier. The count shows in the heading.

Supplier list with two ticked
Suppliers to ask.
5

Click Reply by

The date suppliers must answer by. Needed by, Delivery terms, Note to suppliers and Internal note follow. The internal note is never sent to suppliers.

Reply by date field highlighted
Reply by.
6

Click Send to 2 suppliers

The button shows how many suppliers will get the request. Save as draft keeps it unsent. This guide did neither.

Send to 2 suppliers button highlighted
Send to suppliers.

Collect supplier replies

The example is RFQ-0006, with two suppliers who have replied.

1

Click Open on an RFQ

The list shows items, replies, the reply-by date and the status of each RFQ. The tabs above it are Open, Waiting on suppliers, Ready to award, Awarded, From a quote and All.

RFQ list with Open highlighted
Open an RFQ.
2

Read the four tiles

Suppliers invited, Replies in, Awarded lines and Still open.

The four RFQ tiles
The tiles.
3

Click Suppliers (2)

Each supplier shows when the mail was sent, opened and replied to.

Suppliers tab with sent, opened and replied times
Suppliers.
4

Click Copy reply link

Every supplier has their own link. The row also has Send again, Enter reply, Upload reply sheet, WhatsApp, Change email and New link. The link was not copied here.

Copy reply link button highlighted
Copy reply link.
5

Open the link: the supplier's page

The supplier needs no login. The page names the RFQ, who it is from and the reply-by date.

Supplier reply page header
What the supplier sees.
6

The supplier clicks Unit price

Per line the supplier enters Unit price, Lead time (days) and Min. order qty. They can tick Offering an alternative or Can't quote this item.

Reply page with the Unit price field highlighted
Unit price.
7

The supplier clicks Send prices

Below the lines are currency, delivery terms, freight, validity, payment terms and notes. Attach your quotation takes a PDF or Excel file, and Ask a question reaches you. No prices were sent from this guide.

Reply page with Send prices highlighted
Send prices.

Compare and award

Once replies are in, read the suppliers side by side and choose a winner for each line.

1

Click Compare & award

Suppliers appear as columns, one line per row.

Compare and award tab highlighted
Compare & award.
2

Click Award on a line

Each supplier cell shows the price, lead time, validity and when it was answered. Lowest valid marks the best price. Award picks that supplier for the line. This guide did not award.

Award button on a supplier cell
Award one line.
3

Click Award all

It awards every line the supplier covers. The header shows how many lines the supplier covers and their total.

Award all button highlighted
Award all.
4

Click the "i" under the tabs

It explains the colours: one column per supplier, one row per line. Blue is the lowest valid price. Amber is an expired or stale answer.

Legend help text open
The legend.
5

Open a buy-out package

In a contract project the same quotes appear on a package, with Award package. The Contract projects guide covers it.

Packages list with one package highlighted
A buy-out package.
Package panel with quotes
Quotes on a package.

See it on your own data.

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