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Reports and Talk to data, step by step

Analytics shows the state of your business on one page and lets you export the lists behind it. Talk to data answers a question you type in plain English with a chart and the line that says what was measured.

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Read your analytics

Do this to see counts, charts and lists for the modules your workspace uses.

1

Click ⚙ Adapt

Open Reports from the sidebar. On the Analytics tab, ⚙ Adapt at the top right lets you choose which cards to show.

The Adapt button marked on the Analytics page
Choose your cards.
2

Read the counts

The row of tiles at the top counts ACCOUNTS, CONTACTS, ASSETS, OPEN CASES, WORK ORDERS, CONTRACTS, LEADS and TECHNICIANS.

The row of count tiles marked
Counts at a glance.
3

Click VIEW ALL →

Each chart card has a VIEW ALL → link that opens the full list behind the chart.

The VIEW ALL link of the Accounts by type card marked
Open the list behind a chart.
4

Click ▼ Filters

At the bottom, the QUOTATIONS table shows how many rows match, for example 182 OF 182. Click ▼ Filters to narrow the rows.

The Filters button marked above the quotations table
Narrow the table.
5

Click ↓ Export CSV

↓ Export CSV downloads the rows you see as a CSV file you can open in a spreadsheet.

The Export CSV button marked
Download the rows.

Ask a question with Talk to data

Do this when no ready-made chart answers your question.

1

Click the Talk to data tab

On the Reports page, click Talk to data next to Analytics.

The Talk to data tab marked next to Analytics
Open the tab.
2

Type your question

Type a question in plain English in the box, for example Top 5 accounts by open quote value. It can be about quotes, accounts, cases, invoices, products and more.

The question box marked with an example in it
Ask in plain words.
3

Or click a suggestion

Under the box are ready-made questions, such as Open cases by status. Click one to ask it.

The suggestion Open cases by status marked
One click.
4

Click Ask

If you typed your own question, click Ask.

The Ask button marked
Send the question.
5

Click View as table

The answer is a chart. A line under the title says exactly what was measured. Click View as table to see the same numbers as rows.

The View as table link marked above the chart
Chart or table.
6

Find Save this report

Save this report keeps the question under SAVED REPORTS, where you can ask it again with one click or remove it.

The Save this report button marked below the chart
Keep a question.

See it on your own data.

Twenty minutes on a live workspace, with your files and your team.