Guides / Dashboard

Dashboard and Assistant, step by step

The dashboard is the first screen after you sign in: the numbers, what needs you today, and quick ways to create records. The Assistant answers questions about your data from any screen.

Want the full chapter? Solution Guide, chapter 6: Platform and master data (PDF) · All documentation

Read your dashboard

Do this at the start of the day to see what needs you.

1

Click Curated or My layout

At the top right, Curated and My layout switch between the standard dashboard and the one you arranged yourself.

The Curated and My layout switch marked at the top of the dashboard
Two layouts.
2

Click Bold or Control room

Bold and Control room are two looks for the same dashboard. The “i” icon next to them explains the difference.

The Bold and Control room switch marked
Two looks.
3

Read what needs you today

The line under the figures lists what needs attention today, for example quotes past validity, an overdue invoice or work orders past schedule. Each one is a chip you can click.

The needs attention strip marked below the headline figures
What needs you.
4

Read the tiles

Each coloured tile is one figure, such as OPEN PIPELINE. A tile with an “i” icon explains how the figure is worked out.

The Open pipeline tile marked
The key figures.
5

Use Quick create

Quick create starts a new record in one click: New account, New case, New contact, New quotation and New asset.

The Quick create card marked
Start a record.
6

Scroll to the other cards

Further down you find charts and lists, each with a Full view → link, and cards such as BUSINESS NEWS, TECHNICIANS, ACCOUNTS and the workforce cards. Which ones you see depends on the modules your workspace uses.

The Business news card marked
More cards below.

Adapt your dashboard

Do this to show the cards you use, hide the rest and choose how wide each one is.

1

Click Adapt dashboard

Click Adapt dashboard at the top right. A panel opens on the right.

The Adapt dashboard button marked
Open the panel.
2

Add a card with QUICK ADD

Under QUICK ADD, click a chip such as + Accounts, + Cases, + Leads or + Tenders to add that module’s cards.

The Quick add chips marked at the top of the Adapt dashboard panel
Add by module.
3

Drag a card to reorder

Under DRAG TO REORDER, drag a row by its dotted handle to move the card up or down on the dashboard.

The drag handle of the first card marked
Move a card.
4

Click the eye to hide

Click the eye on a row to hide that card. A crossed-out eye means it is hidden.

The eye icon of the first card marked
Hide or show.
5

Choose Small, Half or Full

Under each card name, pick how wide the card is.

The Small, Half and Full width buttons marked
Card width.
6

Check that changes save

The panel says Changes saved automatically, so there is no save button. Close the panel with the cross at its top right.

The Changes saved automatically note marked at the bottom of the panel
Nothing else to do.

Ask the Assistant

Do this to ask a question about your data, or to be taken to a screen, in plain words.

1

Click the Assistant button

The round button at the bottom right opens the Assistant. The small switch above it turns the Assistant on or off on this device.

The round Assistant button marked at the bottom right
Open the Assistant.
2

Look at AI usage

The panel shows how much of your AI allowance has been used. New chat starts a fresh conversation, and the “i” icons explain the Assistant and the usage figure.

The AI usage figure marked in the Assistant header
The allowance.
3

Type your question

Click the box at the bottom that says Ask, or say where to go… and type, for example, What is open in my pipeline?

The question box marked with a typed question
Ask in plain words.
4

Click the arrow to send

Click the arrow button, or press Enter.

The send arrow marked next to the question box
Send.
5

Read the answer

The answer appears under your question. This one lists the open deals with their stage and value, and points out that three have close dates that have already passed. Links in an answer open the record.

The end of the Assistant answer marked
The answer.

See it on your own data.

Twenty minutes on a live workspace, with your files and your team.